You're running an event with both in-person AND remote participants. This is one of the hardest formats to do well—but Kolab can help bridge the gap.
Typical setup: In-person room + remote participants, 1-4 hours, mixed presence
The Hybrid Challenge
Hybrid events face:
- Two audiences with different experiences
- Audio complexity - Room audio vs. individual mics
- Equity concerns - Remote often feels like second-class
- Tech requirements - Cameras, mics, displays, connectivity
Your goal: Make remote participants feel present, not like they're watching TV.
Quick Setup Checklist
Before Event
- Test room tech setup thoroughly
- Plan for equity—remote and in-person equal
- Assign remote host/advocate
- Create activity that works for both
- Send System Check to remote participants
Room Setup
- Camera(s) showing room
- Microphone capturing room audio (or individual mics)
- Display showing remote participants
- Display showing canvas (if using)
- Facilitator laptop for Kolab control
Event Day
- Test all tech 30+ minutes early
- Have remote participants join early
- Assign in-person buddy for remote
- Brief in-person on hybrid norms
Room Tech Setup
Minimum Setup
┌─────────────────────────────────────────────────────────┐
│ PHYSICAL ROOM │
│ │
│ [CAMERA] ◄─── Captures room/presenter │
│ │
│ [MIC] ◄─── Captures room audio │
│ (conference mic or speaker's lapel) │
│ │
│ ┌─────────────┐ │
│ │ DISPLAY │ ◄─── Shows remote participants │
│ │ (Remote │ and/or canvas │
│ │ Gallery) │ │
│ └─────────────┘ │
│ │
│ [FACILITATOR LAPTOP] ◄─── Runs Kolab, shares screen │
│ │
│ [SPEAKER] ◄─── Outputs remote audio to room │
│ │
└─────────────────────────────────────────────────────────┘
Equipment Recommendations
| Item | Purpose | Budget Option |
|---|---|---|
| Camera | Show room to remote | Laptop webcam / external USB cam |
| Microphone | Capture room audio | Conference mic (Jabra, Poly) |
| Display | Show remote participants | TV / projector |
| Speaker | Output remote audio | Room system / external speaker |
Audio Best Practices
Most important: Use a good conference microphone, not laptop mic.
- Echo cancellation - Critical for bidirectional audio
- Test with remote person - Before event
- Position mic centrally - Everyone should be heard
- Reduce background noise - Close doors, minimize HVAC
Facilitator Roles
Recommended Team
| Role | Responsibility |
|---|---|
| Lead Facilitator | Runs content, main speaker |
| Remote Host | Advocates for remote participants, monitors chat |
| Tech Support | Manages equipment, troubleshoots |
| Room Wrangler | Manages in-person logistics |
Why You Need a Remote Host
The Remote Host ensures remote participants aren't forgotten:
- Monitors chat and remote reactions
- Speaks up for remote questions/input
- Ensures remote voices are heard
- Troubleshoots remote tech issues
- Keeps facilitator aware of remote experience
Creating Equity
The Equity Challenge
Without intentional design:
- In-person people talk more
- Remote people are overlooked
- Side conversations exclude remote
- Energy/spontaneity favors in-person
Equity Strategies
1. Visual Presence
- Large display showing remote participants' faces
- Positioned where in-person can see
- Equal visual weight to in-person
2. Audio Inclusion
- Repeat in-person questions for remote
- Pause for remote input explicitly
- Use chat for queue management
3. Activity Design
- All contributions via canvas (equal medium)
- Written before verbal (introverts + remote)
- Rotate who speaks first
4. Explicit Norms
- "After each in-person speaker, we'll check with remote"
- "Use raise hand so we see you"
- "Chat is first-class participation"
Space Settings for Hybrid
Space Mode
Use: Sidebar or Conference
| Mode | When |
|---|---|
| Conference | Discussions, presentations |
| Sidebar | Canvas work visible alongside video |
Audio Type
Use: Global
Everyone should hear everything. Breakouts get complicated in hybrid.
Canvas Strategy
Canvas is the equalizer:
- Both in-person and remote add content
- Same medium for contribution
- Visible on room display and remote screens
- Persistent record
Activity Design for Hybrid
Activities That Work Well
| Activity | Why It Works |
|---|---|
| Shared canvas work | Same medium for all |
| Written prompts | Equal access to contribute |
| Turn-taking discussion | Clear structure, equal time |
| Polling/voting | Everyone votes same way |
| Gallery walks (virtual) | Canvas-based, all can navigate |
Activities That Are Hard
| Activity | Challenge | Adaptation |
|---|---|---|
| Small group discussions | Hard to mix in-person/remote | Keep groups homogeneous (all in-person OR all remote) |
| Physical movement | Remote can't participate | Virtual movement on canvas instead |
| Spontaneous conversation | Favors in-person | Structure turn-taking |
| Side conversations | Excludes remote | Explicit "pause for side chat" |
Breakout Strategy
Recommended: Keep breakouts homogeneous
- In-person groups: step away, discuss, return
- Remote groups: Kolab breakout rooms
- Mix contributions on canvas
Why not mix? Technical complexity (need one device per person in-person), audio issues, awkward interaction.
Running the Event
Opening
- Welcome both audiences explicitly
- Introduce remote host
- Show remote participants on display
- Establish hybrid norms
- Quick tech check both ways
During Event
Regular checks:
- "Let's hear from our remote participants..."
- "Anything in chat I should address?"
- "Remote team, what are you seeing?"
For Q&A:
- Alternate in-person and remote
- Repeat questions so all hear
- Chat questions read aloud
Closing
- Thank both audiences
- Share follow-up info equally
- Make recordings/materials available to all
Common Hybrid Problems
"Remote participants feel ignored"
Prevent:
- Dedicated remote host
- Large display of remote faces
- Explicit inclusion moments
- Canvas as equal medium
"Audio is terrible for remote"
Fix:
- Conference mic (not laptop)
- Echo cancellation
- Speaker faces away from mic
- Test beforehand
"Can't see what's happening in the room"
Improve:
- Wide-angle camera
- Second camera if needed
- Describe what's happening verbally
- Use canvas to capture room activity
"In-person dominates"
Balance:
- Written first, then verbal
- Remote speaks first
- Equal time for each group
- Remote host advocates
"Too technically complex"
Simplify:
- Fewer breakouts
- More canvas-based
- Clear roles
- Rehearse tech
Tech Troubleshooting
Common Issues
| Issue | Quick Fix |
|---|---|
| Echo/feedback | Mute laptop speakers, use conference mic |
| Remote can't hear room | Check mic input, move mic closer |
| Room can't hear remote | Check speaker output, adjust volume |
| Video lag | Reduce video quality, check bandwidth |
| Camera doesn't show room | Adjust angle, use external camera |
Test Checklist
30 minutes before:
- Remote participant can see room camera
- Remote participant can hear room
- Room can hear remote audio
- Canvas displays properly on room display
- Screen share works
- Backup plan identified
Sample Hybrid Agenda
BEFORE EVENT
- 30 min: Full tech test
- 15 min: Remote participants join, quick chat
EVENT (2 hours)
00:00 - Welcome both audiences (10 min)
Introduce remote host, hybrid norms
00:10 - Presentation (30 min)
Shared via screen share
Questions via chat
00:40 - Canvas Activity (20 min)
Both audiences contribute to canvas
01:00 - Break (10 min)
01:10 - Discussion: In-person groups (15 min)
Remote in breakout rooms simultaneously
01:25 - Share-outs (20 min)
Alternate in-person and remote
01:45 - Closing (15 min)
Both audiences, next steps
Pre-Event Communication
To Remote Participants
You're joining [Event] remotely!
BEFORE EVENT:
1. Run System Check: [link]
2. Test your audio setup
3. Join 10 minutes early for tech check
YOUR EXPERIENCE:
- You'll see our room via camera
- You'll have full access to canvas
- [Remote Host Name] is your advocate
- Use chat for questions anytime
JOIN: [Kolab link]
To In-Person Participants
You're joining [Event] in person!
HYBRID NORMS:
- We have colleagues joining remotely
- They'll be on the display screen
- Please face the camera when speaking
- Repeat questions for remote to hear
- All contributions go on the canvas
Please be welcoming to our remote colleagues!
Related Guides
- Large Event - Event management
- Screen Sharing - Sharing content
- Audio Zones - Audio management
- System Check - Verify your setup