Teams help you organize participants into groups that persist across sessions. Unlike breakout rooms (temporary), teams are permanent organizational units within your space.
Before managing teams: Ensure you have facilitator or admin access to the space.
Teams vs. Breakout Rooms
Understanding the difference:
| Feature | Teams | Breakout Rooms |
|---|---|---|
| Duration | Permanent | Temporary (session only) |
| Purpose | Ongoing organization | Activity-specific grouping |
| Membership | Assigned ahead of time | Created on the fly |
| Canvas areas | Can have designated zones | Usually random placement |
| Best for | Cohorts, departments, project groups | In-session small group work |
Use Teams when: Groups need to work together across multiple sessions. Use Breakout Rooms when: You need temporary small groups for a single activity.
Creating Teams
How to Create a Team
- Open Space Settings (gear icon)
- Navigate to Teams or Team Management
- Click Create Team or + New Team
- Enter team details:
- Name - Clear, recognizable (e.g., "Alpha Team", "Marketing")
- Color - For visual identification on canvas
- Description (optional) - What this team is for
Team Naming Best Practices
Good names:
- Project names: "Q1 Launch Team", "Product Redesign"
- Cohort identifiers: "Cohort 5", "March 2024"
- Functional groups: "Facilitators", "Observers", "Participants"
- Creative names: "Innovators", "Dream Team" (if culture fits)
Avoid:
- Generic numbers: "Team 1", "Team 2" (hard to remember)
- Inside jokes newcomers won't understand
- Names that might become outdated
Adding Members to Teams
Manual Assignment
- Go to Teams in Space Settings
- Select the team you want to modify
- Click Add Members or Manage Members
- Search for participants by name or email
- Select members to add
- Confirm changes
Bulk Assignment
For larger groups:
- Export participant list (if available)
- Organize assignments in spreadsheet
- Use bulk import feature (if available)
- Or assign during registration/enrollment
Self-Assignment
Some spaces allow participants to choose their own team:
- Enable Self-Assignment in team settings
- Set team capacity limits (optional)
- Participants see team options when they join
- They select their team from available options
Managing Team Members
Viewing Team Membership
- Open Teams in Space Settings
- Click on a team name
- See current member list with:
- Member names
- Join date
- Role within team (if applicable)
Moving Members Between Teams
- Select the member you want to move
- Click Move to Team or drag to different team
- Select destination team
- Confirm the change
Note: Moving members may affect their canvas position if teams have designated zones.
Removing Members from Teams
- Select the member
- Click Remove from Team
- Confirm removal
The participant remains in the space but is no longer on any team.
Team Roles
Standard Team Roles
| Role | Capabilities |
|---|---|
| Team Member | Participate, view team content |
| Team Lead | Member permissions + manage team roster |
| Team Admin | Lead permissions + team settings |
Assigning Team Roles
- Go to team member list
- Click on a member's role
- Select new role from dropdown
- Changes apply immediately
When to Use Team Leads
Appoint team leads when:
- Teams are large (10+ members)
- You want distributed facilitation
- Teams need to self-manage during sessions
- Running train-the-trainer programs
Team Areas on Canvas
Creating Team Zones
- Design distinct areas on your canvas for each team
- Use team colors for visual consistency
- Label areas clearly with team names
- Consider proximity to shared resources
Example Canvas Layout
┌─────────────────────────────────────────┐
│ MAIN STAGE │
│ (Facilitator area) │
├─────────┬─────────┬─────────┬──────────┤
│ │ │ │ │
│ TEAM A │ TEAM B │ TEAM C │ TEAM D │
│ (Red) │ (Blue) │ (Green) │ (Yellow) │
│ │ │ │ │
├─────────┴─────────┴─────────┴──────────┤
│ SHARED SPACE │
│ (Gallery, Resources) │
└─────────────────────────────────────────┘
Auto-Positioning
Some spaces support automatic positioning:
- Team members automatically placed in their zone on join
- Canvas zooms to team area
- Clear visual belonging
Team Permissions
What Teams Can Control
| Permission | Options |
|---|---|
| Canvas editing | View only / Can edit / Full access |
| Team zone access | Own zone only / All zones |
| Audio scope | Team only / Global |
| Chat access | Team channel / All channels |
Setting Team Permissions
- Go to team settings
- Select Permissions tab
- Configure each permission type
- Save changes
Permission Strategies
Competitive activities:
- Teams can only edit their own zone
- Hidden zones until reveal
- Separate audio channels
Collaborative activities:
- All teams can see all zones
- Shared audio
- Cross-team editing allowed
Teams in Sessions
Starting a Team-Based Session
-
Before participants arrive:
- Verify all team assignments
- Set up team zones on canvas
- Configure team permissions
-
As participants join:
- They're automatically associated with their team
- Canvas may auto-navigate to team zone
- Team chat channels become available
-
During the session:
- Use team mode for focused work
- Switch to all-hands for presentations
- Reference teams by name for clarity
Team Activities
Parallel work:
"Each team, head to your zone and brainstorm for 10 minutes."
Gallery walks:
"Visit each team's zone to see what they created."
Competition:
"Teams will present their solutions. We'll vote on the winner."
Cross-pollination:
"Find someone from a different team and share your key insight."
Reporting & Analytics
Team-Level Insights
Track team engagement:
- Participation rates by team
- Content creation by team
- Time in team zones
- Cross-team interaction
Exporting Team Data
- Go to Space Settings > Teams
- Click Export or Download
- Choose format (CSV, Excel)
- Data includes membership and activity
Common Team Scenarios
Scenario 1: Recurring Workshop Series
Setup:
- Create teams at program start
- Same teams persist across all sessions
- Teams build on previous work each session
Scenario 2: Department Training
Setup:
- One team per department
- Department leads as team admins
- Shared content, separate practice areas
Scenario 3: Cohort-Based Learning
Setup:
- Cohort = Team
- New cohort = New team
- Archive old teams when cohort graduates
Troubleshooting
"Participant isn't on their team"
- Check if they were assigned before joining
- Manually add them to the correct team
- Ask them to refresh their browser
"Team zone not working"
- Verify zone is linked to team
- Check team permissions
- Ensure participant is in the correct team
"Can't create more teams"
- Check space limits
- Archive unused teams
- Contact support if limit seems wrong
Related Guides
- Using Breakout Rooms - Temporary grouping
- Sharing & Permissions - Access control
- Creating a Space - Initial setup
- System Check - Verify your setup