Control who can enter your Kolab space and what they can do once inside. Getting permissions right is crucial for running smooth, secure sessions.
Before sharing: Test your space's access by opening it in an incognito window.
Space Access Levels
Kolab spaces have four access levels:
| Role | What they can do | Typical user |
|---|---|---|
| Host | Full control — manage settings, permissions, participants, and all facilitator abilities | Space creator |
| Facilitator | Run sessions, manage breakout rooms, control audio zones, mute participants, edit canvas | Workshop leaders, co-facilitators |
| Participant | View and interact with the canvas, use video/audio, chat | Session attendees |
| No Access | Cannot access the space | Revoked users |
Note: A Kolab account is required for host or facilitator access.
Sharing Your Space
Open the Share dialog to manage how people access your space. There are four ways to share:
1. Invite by Email
Share with specific people:
- Open the Share dialog
- Enter email addresses in the invite field
- Choose an access level (host, facilitator, participant, or no access)
- Send the invitation
2. Team Access
Share with your entire team at once:
- Open the Share dialog
- Find the Team section
- Set the access level for all team members
This grants access to everyone on your team. You can see the member count to confirm who's included.
3. Private Link
A shareable link that can be refreshed if compromised:
- Open the Share dialog
- Find the Private Link section
- Set the access level for anyone who uses this link
- Copy and share the link
Tip: If you need to revoke access for anyone who has the link, click Refresh to generate a new one. The old link stops working immediately.
4. Public Link
A permanent, static link for open access:
- Open the Share dialog
- Find the Public section
- Set the access level
- Copy and share the link
Unlike the private link, the public link cannot be changed or refreshed.
Password-Protecting a Space
Add a password to require an extra step before anyone joins—great for link-shared sessions where you still want a gate at the door.
Setting a Password
- Open the Share dialog
- Find Space Controls and turn on Require Password
- Type a password and click Save password
That's it. Anyone joining now has to enter the password first.
Note: Everyone enters the password—including you and your co-facilitators. (The only exception is Kolab's recording bot.) If you forget it, you can always recover it from the Share dialog.
Sharing the Password
Once it's set, the Share dialog shows the password under "Share this password with participants" with a Copy button. Share it through a separate channel from the link (for example, the password in chat and the link in the calendar invite).
Changing or Removing It
- Change it: Click Change password, enter a new one, and save
- Remove it: Turn off the Require Password toggle—the password is cleared immediately
What Participants See
When someone opens a password-protected space, they hit a screen that says "This space is password-protected" before the camera and microphone setup. They enter the password and continue.
Tip: Password protection layers on top of your other access rules—it doesn't replace them. Use it alongside a link or public access when you want open reach and a gate.
Choosing a Sharing Method
| Method | Best for | Revocable? |
|---|---|---|
| Email invite | Specific people with specific roles | Remove individual users |
| Team access | Your whole team needs access | Remove team access |
| Private link | Controlled sharing — workshops, cohorts | Refresh link to revoke |
| Public link | Open access — demos, public events | Cannot revoke (remove public access entirely) |
Board-Level Permissions
Each board within a space has its own access levels:
| Role | What they can do |
|---|---|
| Owner | Full control of the board |
| Editor | Add and modify content |
| Viewer | View only |
| No Access | Cannot see the board |
Board permissions are separate from space permissions. A participant in the space might be an editor on one board and a viewer on another.
Managing Permissions
Changing Someone's Access
- Open the Share dialog
- Find the person in the member list
- Click their current role
- Select a new role from the dropdown
Changes apply immediately.
Removing Access
- Open the Share dialog
- Find the person
- Set their access to No Access or remove them
Security Best Practices
Before Your Session
- Verify access settings match your intent
- Test join link in an incognito window
- Confirm facilitators have correct permissions
- Remove any old or unused members
During Your Session
- Monitor who joins (check participant list)
- Remove unexpected participants if needed
After Your Session
- Refresh the private link if it was shared broadly
- Review and remove one-time participants
- Archive or secure sensitive content
Sharing for Different Scenarios
Workshop (Semi-Open)
- Share via private link set to participant access
- Add co-facilitators by email with facilitator access
- Refresh the link after the session
Team Meeting (Private)
- Use team access set to participant
- Add the meeting lead by email with host or facilitator access
Public Demo (Open)
- Use the public link set to participant access
- Keep host/facilitator access to invited people only
Cohort Program (Controlled)
- Invite cohort members by email with participant access
- Invite instructors by email with facilitator access
- Avoid link sharing for tighter control
Troubleshooting
"Participant can't join"
- Check their email is on the invite list (if not using a link)
- Verify the link is correct and active
- If using a private link, make sure it hasn't been refreshed since they received it
- Try opening the link in an incognito window to test
"Participant can't edit canvas"
- Check their space access level
- Check board-level permissions
- Refresh their browser
"Can't find sharing settings"
- Confirm you're a host — only hosts can manage sharing
- Look for the Share button or dialog
"Participants are stuck at a password screen"
- Confirm you shared the current password — if you changed it, the old one no longer works
- Re-copy it from Space Controls in the Share dialog
- To drop the gate entirely, turn off Require Password
Related Guides
- Creating a Space - Initial setup
- Team Administration - Managing groups
- Using Breakout Rooms - Temporary grouping
- System Check - Verify your setup